The official text for this page is the Spanish version. You will not be able to see the whole text in your language until its automatic translation is fully validated. In any case, should you have any doubts concerning the precision of the information translated in this site, please check the official Spanish version.

Browser configuration

  • CONTACT THE CUSTOMER CARE (Customs IT desk)

    Teléfono:901 200 348

    Opening hours:

    9:00 to 15:00 from Monday to Friday

    Outside these times, you can receive basic customer care in the event of an issue at the following number: 91 58 36 217

    E-MAIL (FOR I.T. ISSUES ONLY):atenusu@correo.aeat.es

  • CONTACT THE CUSTOMER CARE (Customs IT desk)

    Teléfono:901 200 348

    Opening hours:

    9:00 to 15:00 from Monday to Friday

    Fuera del horario de atención anterior, todos los días de la semana, puede recibir un soporte básico ante incidencias en el teléfono 91 58 36 217

    E-MAIL(SOLO PARA PROBLEMAS INFORMÁTICOS):atenusu@correo.aeat.es

    • The system has been verified to work properly on the following browsers:
      1. Internet Explorer 5.50 or higher with an encryption strength of 128 bytes and all available updates (using the Windows Update option in the toolbar).An "ActiveX" Control is also required to sign and/or read declarations.
      2. Netscape version 4.7.8, other versions of Netscape can cause problems.
      3. Mozilla 1.7 or higher (except version 1.7Alpha).
    • Valid digital certificate installed in your web browser.
    • If presenting Intrastat declarations for other taxpayers, the Tax Code must be registered as a Third-party declaring party on the E-Office website.
    • Installing and executing "ActiveX" Controls should not be hampered by browser security levels, firewalls, anti-virus software, network user limitations, proxy servers, etc.
    • Configuración del navegador para los trámites en la Sede electrónica (Internet Explorer)
  • RSS
  • Site map
  • Accessibility
  • Help