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Online request for prior appointment

  • La Agencia Tributaria ofrece un servicio de solicitud de cita previa por internet para acudir a la Administración.

    You can access this appointment service in the section 'Contact us', from the E-Office, under 'Featured procedures', 'Advance appointment', or from the banner on the home page.

    Access appointment

    Al acceder al trámite desde el enlace disponible de "Cita previa" aparecerá la ventana de solicitud de cita, haga clic en "Solicitud de cita previa para particulares".

    Requests for appointments

    In this case, you don't need any specific identification system.State your tax code, full name and click "Send".

    tax code and surnames

    En el caso de que haya recibido una comunicación de la Agencia Tributaria para cuya gestión desee solicitar cita previa, debe aportar el CSV de dicha comunicación en el apartado "Cita previa para atender una comunicación o notificación" . El CSV es el Código Seguro de Verificación de 16 caracteres que aparece en el pie de la comunicación.

    Si al solicitar cita con CSV no estuviese disponible el trámite, le aparecerá un mensaje indicando esta situación y, por tanto, deberá utilizar los desplegables de la parte inferior.

    appointment with CSV

    Si no dispone de CSV o el servicio no está disponible con CSV, seleccione directamente el procedimiento o servicio para el que se pide la cita.

    Los servicios se muestran agrupados en categorías.If you have doubts about which one to select, place the cursor over the question mark icon for further information on each one.

    Choose procedure for appointment

    En este primer paso también debe indicar un número de teléfono para que la Agencia Tributaria pueda ponerse en contacto con usted, si fuera necesario, además, si lo desea puede solicitar el envío de un recordatorio de la cita que recibirá en ese mismo momento tanto por SMS al teléfono móvil indicado como por correo electrónico.Lastly, click "Request Appointment".

    Teléfono y correo electrónico

    Then, select the Tax Agency office you wish to attend.Depending on the procedure selected, you can choose between an office that provides the service to your tax address, an office that provides the service for a specific postcode, or an office in a particular province.Check an option and click "Send" to continue the request.

    centre selection

    Then select the appointment date.Check the service hours of the office and select an appointment time from the slots available in the calendar.Also,depending on the available dates for the selected office, you can choose from the available dates for the following month.

    schedule of available appointments

    Select the appointment time from the drop-down menu and click “Send”.

    appointment time

    A message will be displayed showing that appointment was requested correctly, as well as the location and the details.Review the information on the documentation you will have to provide.

    appointment confirmed

    Should you wish to change or cancel the appointment, you must log back on to the E-Office appointments system.When you identify yourself, you will see the appointments already set up with the corresponding option to change or cancel them.

    cancel or modify existing appointment

    Useful links:

    advance appointment online cvs requirement notification
  • appointment, advance
    Explanatory videos Prior appointments
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