If you have any doubts as to the support number when you register with the Cl@ve system, whenever you have to provide this detail, some helpful links will be provided so that you can verify the support number that appears on your document and how to enter it.
Here is a description of the support number depending on the document type:
If your document is a foreigner's card, the support number appears on the front and consists of 8 digits preceded by the letter E. Example:E87654321.
If your document is a residence permit, the support number also appears on the front and consists of 8 digits preceded by the letter E. Example:E87654321.
If the document is an EU citizen registration certificate, this document will include a number. Enter this number, preceded by the letter 'C'.If this number has less than 8 digits, you can complete it with extra zeros on the left.
Example:For example, if your certificate has the following support number:9999999, you must enter C09999999.
On older certificates, of folio size, the certificate number (support number) is on the back.